Store Return & Exchange Policy

At Final Touch Boutique, we want you to love every purchase. If for any reason you are not completely satisfied, we will gladly consider a return or exchange under the following guidelines.

Returns & Exchanges

Returns or exchanges will be considered within 7 days of the original purchase date. You have 7 days after receiving your item to request a return.
The original sales receipt is required for all returns and exchanges.
Merchandise must be unworn, unwashed, unaltered, and in its original condition with all original tags attached.

We Cannot Accept Returns or Exchanges On:

Items that have been worn
Items that have been washed
Items that have been damaged
Altered merchandise
Items returned without original tags attached
Merchandise returned without the original receipt
Clearance, sale, or final sale items
Jewelry, earrings, hair accessories, cosmetics, and other personal-use items (for hygiene reasons)
Gift cards
Custom Products (such as special orders or personalized items)
We also do not accept returns for hazardous materials, flammable liquids, or gases.

Refunds

Approved returns will be refunded to the original form of payment whenever possible. If the original payment method is unavailable, a Final Touch Boutique store credit may be issued.

Please allow 5–10 business days for refunds to appear on your account, depending on your financial institution.

Exchanges

Exchanges are welcome for eligible merchandise within 7 days, subject to product availability.

Online Orders

Items purchased through our website follow the same return policy and must be received within the 7-day return window.

Customers are responsible for return shipping costs unless the merchandise was received damaged or an incorrect item was shipped.

You can always contact us for any return question at final_touch@att.net.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please contact us within 48 hours.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Thank you for shopping with Final Touch Boutique. We are honored to serve you!